If all else fails, you may need to reinstall Premiere Pro. Once the preferences file has been deleted, restart Premiere Pro and check if the audio is playing.A dialog box will appear asking if you want to delete the preferences file.Hold down the Shift + Alt (Windows) or Shift + Option (Mac) keys.To fix this, reset the preferences file by following these steps: If all of the above solutions have not worked, it’s possible that the problem lies in the preferences file for Premiere Pro. So you have to check the file format and codec, and if there is a wrong codec, you have to encode the file with the supported transcoder. Premiere pro Compatible codecs:Īfter applying the solution mentioned above, if the video is still not playing, there is probably an issue with the codec. So one has to choose both “A1 and V1” to get the audio+video on the timeline. When only V1 is selected, this will determine that only the video will be played, and there will be no audio. The A1 and V1 on the most left will define what can be imported to the timeline. So, you only have to enable, and that’s it. You will drag the mp4 file, but no sound. Then let me tell you there are some situations when the A1 source patching toggle is disabled. Premiere pro not playing audio in the timeline:Īfter checking all the settings, one may discover that there isn’t any issue in the playback settings, and now you wonder why the premiere pro is not playing the audio? After changing the device, check if the audio is playing. If this causes the problem, one can change the default setting in the premiere pro and add a preferred device.įor this, go to preference> audio home> default input. Adobe will also not play audio when the device is wrong so, to resolve this issue, one can consider: Change the system default audio device: So, the software may cause a problem while moving between these options. We are well aware that computer has multiple means to play audio like speakers, headphones, microphones, AirPods, etc. Premiere pro not playing audio through headphones: After installing it, start the software again and import the file. Sometimes big problems have tiny solutions, and QuickTime player is a small solution for your big audio problem. If the audio is not working, first clean the media cache files from the premiere and then reinstall IOS in your device to install QuickTime player. Now, start the adobe premiere pro and check if you can import the video now. So, first, ensure that all the adobe premiere applications are closed after this, go to the location where the files are stored and then rename the folder. The location of media cache files on the MAC computers is “ USER>LIBRARY>APPLICATION SUPPORT>ADOBE>COMMON, “whereas, on the PCs, the file is located on “ USER>APP DATA>ROAMING>ADOBE>COMMON.” If the issue is still there, consider the other solutions. Then, you can proceed to the edit menu and select the preference tab.Īfter the preference tab pops up, click on the media tab and then instruct to delete all the media files stored in the media cache database and media cache files.Īfter this, you can restart the software and then import the video. While importing a video in any project, the system shows you the notification that this importing can’t be done because the video didn’t have any audio. To fix them, one can follow the following instructions instead of reinstalling the software or starting the project again. So as we have discussed, numerous reasons may cause improper functioning of adobe premiere pro. Thus, one must reimport it using the media browser to avoid this. ![]() In this scenario, when the files are imported, the premiere pro ignores audio from one directory and import the video from another directory. In some cases, the media and audio files are stored in different formats, including MTS, MP4, or MOV. The MAC users can install QuickTime to check. The sole purpose is to check muted or low track volume. For this, one can check it on VLC, but it isn’t necessary to be a VLC file. It is crucial to check if there is an issue with the file itself.
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